Salesforce Administrator Job at Openkyber, Georgia

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  • Openkyber
  • Georgia

Job Description

Allyon, Inc. is a certified woman-owned small business dedicated to empowering cleared IT professionals to reach their career goals. They are seeking a Salesforce Administrator to refine and maintain the Salesforce roadmap, optimize Service Cloud configurations, and enhance Marketing Cloud capabilities among other responsibilities.

Responsibilities
  • Refine and maintain the Salesforce roadmap in collaboration with delivery teams.
  • Optimize Service Cloud configurations for scalable case management, role-based access, and secure data sharing.
  • Enhance Marketing Cloud capabilities for asset management, campaign automation, and engagement tracking.
  • Improve Experience Cloud sites for public-facing forms (RFIs, surveys, event registration) and ticket routing.
  • Facilitate integrations with Jira and Outlook; design and support API-based record sharing using JSON and related standards.
  • Implement role-based access controls and sharing models across departments.
  • Build and maintain declarative automations (Flows, validation rules, approval processes); leverage advanced low-code tools such as OmniStudio where appropriate.
  • Support integration efforts using APIs, MuleSoft, or native connectors.
  • Develop dashboards and reports for campaign performance, event metrics, and service SLAs.
  • Lead data hygiene efforts: deduplication, record cleanup, and governance.
  • Establish documentation, coding standards, and data dictionaries.
  • Partner with stakeholders across business units to ensure adoption and continuous improvement.
Skills
  • Minimum of 7+ years of Salesforce development and architecture experience, including Apex, Visualforce, and Lightning Web Components.
  • Hands-on expertise with Experience Cloud, CMS, Marketing Cloud Connect, Account Engagement, and Lightning App Builder.
  • Demonstrated skill with declarative automation (Flows, Process Builder, validation rules).
  • Experience with Salesforce integrations and secure, bidirectional data exchange.
  • Strong understanding of Salesforce security model: OWD, roles, profiles, permission sets, sharing rules, and sharing sets.
  • Proven track record building public-facing web forms, event registration portals, and templated communications.
  • Ability to translate mission requirements into technical solutions and articulate trade-offs to stakeholders.
  • Excellent communication, documentation, and stakeholder engagement skills.
  • Minimum Bachelor's degree and 8+ years of experience. A degree from an ABET or NCAE accredited institution in one of the following fields is highly desired: Information Technology, Computer Science, Information Systems, Data Science, or Cybersecurity. However, four (4) years of additional relevant experience or specialized training may be considered in lieu of a Bachelor's degree.
  • Clearance Requirement: Active Secret
  • Active IAT Level I certification (or higher)
  • Salesforce certification: Salesforce Platform Administrator, Salesforce Platform App Builder, or Experience Cloud Consultant
  • One of the following additional active certifications: SecurityX / CASP+, CCNP Security, CCSP, FITSP-O, or GFACT
  • Salesforce certifications: Agentforce, Data Cloud, Marketing Cloud Consultant and Application Architect.
  • Experience with Salesforce implementations and architecture design across full project life cycles.
  • Prior experience in DoD or federal government environments and familiarity with GovCloud offerings.
  • Familiarity with Jira Salesforce integration and API-based record syncing.
  • Knowledge of data governance frameworks and compliance standards (FedRAMP, NIST SP 800-171).
  • Experience with Tableau CRM or other Salesforce-native analytics tools.
  • Strong background in API development and JSON data handling for secure integrations.
  • Exposure to advanced low-code automation using OmniStudio to create guided user experiences.
  • Understanding of AI-ready data architecture to support future analytics initiative
Benefits
  • Competitive pay and benefits
  • 401k eligibility after 6 months including company match
Company Overview
  • Allyon is a WBENC certified woman-owned small business specializing in providing IT solutions support across the United States for Federal Government clients. It was founded in 2009, and is headquartered in Chamblee, Georgia, USA, with a workforce of 51-200 employees. Its website is

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