Location: Remote – North American Time Zone
Shift Hours: 8AM to 5PM PCT (Pacific Time Zone) – Inclusive of weekend coverage (either a Saturday or a Sunday once a fortnight)
Ahrefs is a leading all-in-one marketing platform trusted by content creators, small businesses, and global brands. We help people grow their search traffic, research their competitors, and improve their websites.
We’re looking for a Customer Success Specialist who enjoys helping people, communicates clearly and kindly, and can turn confusion into clarity.
Ahrefs is a powerful platform, and users sometimes need help understanding how to get the most out of it. That’s where you come in.
This role is more than support. You’ll be a guide, a problem-solver, and advocate for the user experience. Your work will directly impact how people experience and succeed with our product.
Want to get a feel for how we think? Explore the Ahrefs Blog or YouTube channel . We encourage all team members to stay curious — whether it’s about SEO, UX, or the future of search.
Ahrefs does not engage with agencies or third party recruitment solutions for the roles we hire for. If at any point we need help, we’ll let you know!
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