Company: Teleperformance
Position: Customer Success Specialist
Location: George Town, Penang, Malaysia
Salary: RM 2,800 - RM 3,300
Language Requirement: English & Mandarin
Working Hours: 9am to 6pm or 12pm to 9pm
Overview:
Respond to customer inquiries via phone and email.
Serve as the primary contact for customers on the client's website.
Embody the client's values of responsibility, quality, and excellence.
Qualifications:
Education: Bachelor’s Degree or equivalent; B2 level English proficiency.
Experience: Minimum 6 months in customer support; call center experience advantageous.
Interpersonal Skills: Customer service orientation, active listening, problem-solving, and emotional intelligence.
Technical Skills: Typing speed of 40wpm with 90% accuracy; proficient in Microsoft Windows and Office.
Able to Write / read / speak mandarin fluently
Responsibilities:
Assist customers in placing online orders and provide timely support.
Handle payments and confidential information securely.
Proactively support customers to enhance brand loyalty.
Collaborate with team members to improve customer support experience.
Stay updated through training and meet performance indicators.
Find an entry to the career of auto technician. Toyota will provide training and our master techs will mentor and nurture you. Queensboro Toyota, established in 1967, is the right place for you. Near bus, train and highway. Salary plus full benefits.
...We are seeking a Nightclub Promoter to join our team at Lookout Tavern. As a Nightclub Promoter, you will be responsible for promoting and driving attendance to our nightclub events. You will work closely with our marketing team to develop and implement effective strategies...
...School Psychology (Tenure Track, Assistant Professor) Posting Number: F-0909 College/Unit: College of Liberal Arts & Social... ...CMU houses graduate programs in experimental psychology, industrial-organizational psychology, and school psychology. The School...
...At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping... ...professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence...
...Serioplast , a Global Leader in Rigid Plastic Packaging , is Looking for a Injection Molding Technician for the plants in St. Louis, Missouri! Are you a professional technologist looking for an exciting opportunity to thrive in a fast-paced, global environment...