Job Description

Job Description: Club Ticket Agent (Part-Time)

Job Type : Part Time

Schedule : (2:00pm to 2:00am)

Report to : Ticket Agent Manager

Location: City Night-Life Entertainment Corp

City Night-Life Entertainment Corp is seeking a friendly, reliable, and detail-oriented Part-Time Ticket Agent to join our front-of-house team. As a Ticket Agent, you will be the first point of contact for guests, responsible for handling ticket sales, guest list check-ins, and entry wristband distribution. This role requires excellent customer service skills, accuracy in handling transactions, and the ability to work efficiently in a fast-paced nightlife environment.

Key Responsibilities:

• Sell admission tickets using the club’s POS system and process cash/card transactions accurately
• Greet and check in guests with pre-purchased tickets or on the guest list
• Distribute wristbands, stamps, or credentials based on ticket type or age verification
• Verify age and ID in accordance with club policies and legal requirements
• Provide information on club events, pricing, promotions, and policies
• Assist with line control, crowd flow, and entry organization
• Handle customer inquiries and resolve minor entry-related issues professionally
• Maintain a clean and organized ticket booth or entry area
• Work closely with security, hosts, and front-end staff to ensure smooth guest flow
• Report any technical issues or unusual incidents to the Front-End Manager

Qualifications:

• Previous experience in customer service, cashiering, or ticketing is a plus (nightlife or entertainment venue experience preferred)
• Strong communication and interpersonal skills
• Comfortable working in a fast-paced, late-night environment
• Basic math and computer skills for handling transactions
• Must be reliable, punctual, and able to work with minimal supervision
• Must be at least 18 years old; 21+ preferred depending on local alcohol laws
• Availability to work evenings, weekends, and holidays

Please Note:

If you are not 21 years of age or older , you will not be scheduled to work on 21+ nights due to state alcohol laws . This is a legal requirement, and we must comply with all regulations regarding the service and handling of alcohol.

We encourage all applicants and team members to review their local and state laws related to alcohol service and age restrictions. Thank you for your understanding and cooperation.

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Job Tags

Part time, Local area, Afternoon shift, Night shift, Weekend work,

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